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Help Desk D2L Support Ticket
NOTE:
Before completing a D2L support request, please run a system check to verify that your computer meets the minimum requirements for D2L.
**
run System Check
**
If you see this don't fill out this input box.
*
Full Name (First Name, Middle Initial, Last Name)
*
Phone Number
*
Clarion E-mail Address (ex, f.m.last@eagle.clarion.edu)
*
MyClarion Username (s_username@clarion.edu)
*
Please Provide A Secondary E-mail Address or Phone Number
When attempting to login to D2L, did you use your MyClarion username (s_username)?
Yes
No
Where are you accessing D2L from?
On-campus, residence hall
On-campus, computer lab
On-campus, my office
On-campus, in a classroom
On-campus, elsewhere
Off-campus, at work
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Off-campus, in a public location
Off-campus, elsewhere
How are you accessing the internet?
Cable
DSL
Cellular
Local Area Network (apartment, campus, work)
Other
*
Course Name (please provide subject, course number, and section. ex. CIS 217 W01)
*
Course Instructor
*
Please describe your problem, issue, or request
When you ran a system check (link at top of this page), did your computer meet the D2L requirements? If not, please check all that apply.
Yes
Failure: JavaScript
Failure: Browser
Failure: Cookies
Check all web browsers you are currently using to access D2L
Firefox
Chrome
Safari
Edge
Other
Please enter web browser version if know
What operating system are you using to access D2L?
Windows
Apple MacOS
MobileDevice - Apple iOS
MobileDevice - Android
Other
Please enter operating system version if known
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Last Updated 8/19/22
