Get Help

High Speed Internet

ResNet offers high speed wired internet access in all residence halls. To connect your computer to a wired connection you first need to plug your Ethernet cable into the back of your device. Then plug the other end into the data jack of the faceplate in your room.

Wireless service is available in Campus View, Valley View, and Suites on Main. See our Campus Wireless page for more information and instructions.

Wireless routers and access points are NOT PERMITTED.

Network Printers

The easiest and most secure method of using your printer is with a USB printer cable. If you have a wireless or LAN capable printer that is "cloud ready", you may connect it to ResNet by emailing the MAC address resnet@pennwest.edu. Once we have registered your printer, connect it to ResNet and register your printer with a cloud service such as Google CloudPrint, HP ePrint, or Brother iPrint. Refer to your printer manufacturer's documentation or Google Cloud Print's Cloud-Ready Page for more information on these functions.

Media Devices

Most game consoles and media streaming devices are supported on the wireless and wired networks. Your device should automatically connect to the wired network or resnet-wifi-media. If you experience any issues, contact the ResNet Support Center and provide the MAC Address of your device. The MAC address can usually be found on the manufacturer label or in your device's settings. Below are instructions to find the MAC address for several common devices. Refer to your device manual or contact the ResNet Support Center for more information.

 

Microsoft Consoles

Xbox 360

    1. Go to the Xbox Dashboard and select "System Settings".
    2. Select "Network Settings".
    3. Select "Wired Network" or "Wireless Network" depending on preferred connection method.
    4. Select "Configure Network".
    5. Select "Advanced Settings" from the "Additional Settings" tab.
    6. Select "Alternate MAC Address".
    7. MAC Address will display on the screen.

Xbox ONE

    1. Find and select "Settings" from the home screen.
    2. Select "Network".
    3. Select "Advanced Settings".
    4. MAC Address will display on the screen.

Nintendo Consoles

Nintendo 3DS

    1. Find and select "System Settings" from the "Home" menu.
    2. Select "Internet Settings".
    3. Select "Other Information".
    4. Select "Confirm MAC Address".
    5. MAC Address will display on the screen.

Nintendo Wii U

    1. Find and select "System Settings from the Wii U menu
    2. Select the "Internet" icon.
    3. Select "View MAC Address".
    4. MAC Address will display on the screen.

Nintendo Switch

    1. Find and select "System Settings" from the HOME Menu.
    2. Scroll down and select "Internet".
    3. The MAC address will be listed under "System MAC Address"

Sony Consoles

Play Station 3

    1. Find and select "System Settings".
    2. Click "System Information"
    3. MAC Address will display on the screen.

Play Station 4

    1. Find and select the "Settings" icon in the system menu.
    2. Select "System".
    3. Select "System Information"
    4. MAC Address will display on the screen (LAN Cable - Wired; Wi-Fi - Wireless)

Streaming Devices

Apple TV

    1. Find and select "Settings" from the main menu.
    2. Select "About".
    3. MAC Address will display on the screen (Ethernet ID - Wired; Wireless ID - Wireless).

Chromecast

Not currently supported

ROKU

    1. Find and select "Settings" from the home screen.
    2. Select "About".
    3. MAC Address will display on the screen.

Smart TV / Blu-ray Player

Most MAC Addresses will be displayed in the settings menu on either the "Network" or "About" sections.

 

Note: Every student must agree to abide by the Acceptable Use of Technology Resources policy.

Last Updated 8/22/22