Get Help

Mediation Services

Mediation through the Dean of Students Office is an outreach program for students, groups, and student organizations when they are in conflict with others. Working through conflict is never an easy process, but it allows for personal growth and healthy discourse with individuals and groups. We value the process and the desire to come to a mutually beneficial conclusion to the conflict. Mediations can be performed by the Assistant Dean of the Dean of Students Office and by Community Assistants in the residence halls. 

All Community Assistants are trained on how to mediate conflict so they can work with residents to resolve issues. During their training, Community Assistants learn the skills of mediation and implement them in various training scenarios. Please contact your Community Assistant or the Dean of Students Office if you and another student or your group/organization need to schedule a mediation. 

It is important to note that the Office of Residence Life often utilizes the mediation process to work through room disputes prior to a room move if possible.

A form to request mediation is found on the Dean of Students Office webpage. We are happy to help students resolve conflicts that may be occurring in the residence halls, within an organization, team or any other campus setting. 

The Dean of Students Office also provides an opportunity for students to receive training in mediation. If you are interested in receiving training on how to mediate conflict, please contact the office at 814-393-1918. Students who complete the training are provided with a completion certificate. 

Sarah Zerfoss, Assistant Dean of the Dean of Students Office
265 Gemmell Student Center
Clarion, PA 16214-1232
szerfoss@pennwest.edu
Office: +1 814-393-1918
Fax: +1 814-393-2707
Last Updated 8/8/22