Computing Services -- Hours of Operation Summary
Central Systems
Desire2Learn and Clarion Information Systems
Help Desk
LTC
Scanning and Operation Services
Central System
(CNet (clarion networks, authentication), clarion.edu email, www.clarion.edu web site WebDrive, Jupiter, Master Calendar)
Our core central systems operate 24 x 7 except for the following dates/times:
- Standard Weekly System Maintenance:
- Every Friday 04:30AM - 07:30AM
- During the weekly maintenance window, central systems may be unavailable due to standard hardware and software maintenance
- Routine Backups (iClarion Portal only)
- Daily 3:30AM - 4:00AM
- Scheduled Downtime:
- No additional downtime is currently scheduled.
Desire2Learn (D2L) and Clarion Information Systems
Our information systems are available as follows:
- MyClarion (new student information system)
- 24 x 7 except for weekly maintenance Tuesday and Friday from 4:30AM - 7:30AM
- 24 x 7 except for weekly maintenance Tuesday and Friday from 4:30AM - 7:30AM
- Desire2Learn
- 24 x 7 except for monthly maintenance on the 2nd Sunday of every month from 1AM to 7AM.
- SAP Finance and Human Resources
- 24 x 7 except for weekly maintenance Friday 8PM - Saturday 8AM
- Alumni Development and Finance Systems (Blackbaud)
- Daily 5:00AM - 11:00PM
- Scheduled Downtime:
- No additional downtime is currently scheduled.
Help Desk and Computer Operations
- Monday - Friday 8:30AM - 4:30PM
- Note: As part of our arrangement with Desire2lLearn (D2L), D2L Help Desk services are available 24 x 7 to provide additional help for D2L and related support questions. See the "D2L Help" link at www.clarion.edu/d2l/ for full details.
Learning Technology Center
- Monday through Friday 08:30AM - 04:30PM
Scanning and Computer Operation Services
- Monday - Friday 8:30AM - 4:30PM
