Hours of Operation

Computing services - hours of operation summary

central systems

D2L and clarion information systems

Help desk

LTC

scanning and operation services

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Central Systems

CNet (clarion networks and authentication), clarion.edu, www.clarion.edu web site, WebDrive, Jupiter, and Master Calendar

Our core central systems operate 24 x 7 EXCEPT for the following dates/times:

    • Standard Weekly System Maintenance:
      • Every Friday -  4:30 am - 7:30 am
      • During the weekly maintenance window, central systems may be unavailable due to standard hardware and software maintenance
    • Routine Backups (MyClarion portal ONLY)
      • Daily - 3:30 am - 4 am

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D2L and Clarion Information Systems

Our information systems are available as follows:

      • MyClarion
        • 24 x 7 except for weekly maintenance Tuesday and Friday from 4:30 am - 7:30 am
      • D2L
        • 24 x 7 except for monthly maintenance on the 2nd Sunday of each month from 1 am - 7 am
      • SAP Finance and Human Resources
        • 24 x 7 except for weekly maintenance Friday 8 pm - Saturday 8 am
      • Alumni Development and Finance Systems (Blackbaud)
        • Daily 5 am - 11 pm
      • Scheduled Downtime
        • No downtime is currently scheduled

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Help Desk and Computer Operations
      • Monday - Friday 8:30 am - 4:30 pm
      • Note:  As part of our arrangement with D2L, D2L Help Desk services are available 24 x 7 to provide additional help for D2L and related support questions.  Please click here for full details.

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Learning Technology Center
      • Monday - Friday 8:30 am - 4:30 pm

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Scanning and Computer Operation Services
    • Monday - Friday 8:30 am - 4:30 pm
Last Updated 8/18/17