D2L Technical Requirements
D2L is committed to performing key application testing on new browsers. Due to the frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected. If you encounter problems with any of the browser versions listed below, contact D2L support, who will give you the best course of action for a resolution. Reported issues are prioritized by supported browsers and then maintenance browsers.
Supported browsers are the latest or most recent browser versions that are tested against new D2L products. Customers can report problems and receive support for issues with supported browsers. For an optimal experience, D2L recommends using supported browsers with D2L products.
You can access Brightspace Learning Environment with retro or legacy browsers (specific older versions of supported browsers); however, D2L does not test Brightspace Learning Environment against these older versions. This means you may encounter unexpected user interface behavior and appearance, or broken and unsupported functionality. In most cases, D2L does not provide technical support or fix software defects experienced in retro and legacy browsers.
D2L does not provide technical support for unsupported browsers.
Note the following:
- We recommend using either the Mozilla Firefox or Google Chrome browsers for D2L. They may be downloaded using the links on this page.
- DO NOT use Internet Explorer 11 or earlier. As of January 2020, Microsoft Internet Explorer is no longer supported for Brightspace access.
- Information related to browser updates is also published on the D2L monthly Updates page.
Users should complete a SYSTEM CHECK to ensure that your system is properly configured.
Brightspace/by D2L version 22.214.171.124152 Supported Borwsers:
Desktop Computers (last updated 1-20-22)Brightspace Learning Environment is supported on the following desktop platforms with the latest browser versions:
|Apple Safari||Apple® Mac OS®|
|Google Chrome||Apple® Mac OS®; Microsoft® Windows®|
|Microsoft Edge||Apple® Mac OS®; Microsoft® Windows®|
|Mozilla Firefox||Apple® Mac OS®; Microsoft® Windows®|
Tablet & Mobile Devices (last updated 1-20-22) Brightspace Learning Environment is supported on the following tablets and mobile
devices with the latest browser versions:
|Apple Safari||Apple® iOS® for iPhone® and iPad®|
|Google Chrome||Android™ OS for Android phones and tablets|
|Microsoft Edge||Not supported|
|Mozilla Firefox||Not supported|