D2L Technical Requirements

The information below is from Brightspace/D2L. Alternative versions of the browsers listed below may or may not work properly with D2L. We will submit any reported problems to D2L for newer operating systems and browsers.

System Requirements

 D2L is committed to performing key application testing on new browsers. Due to the frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected. If you encounter problems with any of the browser versions listed below, contact D2L support, who will give you the best course of action for a resolution. Reported issues are prioritized by supported browsers and then maintenance browsers.

Supported browsers are the latest or most recent browser versions that are tested against new D2L products. Customers can report problems and receive support for issues. For an optimal experience, D2L recommends using supported browsers with D2L products. Maintenance browsers are older browser versions that are not tested extensively against new versions of D2L products. Customers can still report problems and receive support for critical issues; however, D2L does not guarantee that all issues will be addressed. Maintenance browsers become unsupported after 1 year.

Note the following:

  • Ensure that your browser has JavaScript and Cookies enabled.
  • For desktop systems, you must have Adobe Flash Player 10.1 or greater.
  • We recommend using either the Mozilla Firefox or Google Chrome browsers for D2L. They may be downloaded using the links on this page.
  • DO NOT use Internet Explorer 11 or earlier. As of January 2020, Microsoft Internet Explorer is no longer supported for Brightspace access.

Be Sure to complete a SYSTEM CHECK to be sure that your system is properly configured. 

Brightspace/by D2L version 20.20.3.20811

Browser Support (last updated 4/13/2020)

Browser Supported Browser Version(s) Maintenance Browser Version(s)
Microsoft Edge Latest
(The new Chromium-based Microsoft Edge browser will be supported as of 15 January, 2020. Refer to the Microsoft Edge page for further details).
n/a
Microsoft Internet Explorer n/a n/a
Mozilla Firefox
Latest, ESR - current version (including a 12-week overlap with the previous version) n/a
Google Chrome
Latest n/a
Apple Safari Latest n/a

 

 Tablet & Mobile Support

Device Operating System Browser Supported Browser Version(s)
Android Android 5.0+ Chrome Latest
Apple iOS Safari, Chrome The current major version of iOS (the latest minor or point release of that major version) and the previous major version of iOS (the latest minor or point release of that major version). For example, as of June 7, 2017, D2L supports iOS 10.3.2 and iOS 9.3.5, but not iOS 10.2.1, 9.0.2, or any other version.
Chrome: Latest version for the iOS browser.
Windows Windows 10 Edge, Chrome, Firefox Latest of all browsers, and Firefox ESR
Last Updated 4/13/20