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Resources for Current Online Students

MyClarion Student Tools
Online Student Orientation
Complaint Process
Desire 2 Learn
Mediasite Live for Students
Student Financial Services
Career Services
Online Writing Center
Disability Support Services
Online Tutoring Services
Technology Requirements
Textbook Vouchers
HEALth and wellness resources for online students
ALEKS Math Placement Exam

Online Student Orientation

Clarion Online provides an Online Orientation to all students enrolled in a completely online degree program.  The Online Orientation has been offered since spring 2007.  It has been completed by over 4,500 students. 

The orientation is not a text based tutorial but rather a real time hands-on facilitator led tutorial of online learning, student support services, and assessments of what it is like to be a successful online learner.  The orientation is offered via our official Learning Management System (LMS),  Desire 2 Learn (D2L) every semester beginning the week before classes start and ending the first week of classes.  Students who are newly enrolled into online programs are enrolled and it is mandatory to participate in this orientation.  Students are informed of this service by Clarion Online.  For more information, contact Lynne at 814-393-2778.

Complaint Process

In compliance with 34 CFR 668.43(b) Code of Federal Regulation and U.S. Department of Education (USDOE) rules, an institution offering distance education must "provide its students or prospective students with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student's complaint." 

State Authorization Online Program Plan

Clarion University of Pennsylvania encourages all current, former, and prospective students, regardless of their residency, to FIRST submit any grievances, complaints, or concerns directly to Clarion University as follows. For complaints or concerns,

  1. Related to a particular class students should follow, in accordance with the procedures and policies outlined in Clarion University's undergraduate and graduate catalogs and the Rights, Regulations, and Procedures Online handbook. The student should first discuss the problem with the faculty member who issued the grade. If not resolved to the student's satisfaction, they should then discuss the matter with the appropriate department chairperson.
  2. Unrelated to a particular class complete the Online Educational Complaint Form
  3. If students feel the issue cannot be resolved by the university, the Pennsylvania State System of Higher Education or its accreditor, the Middle States Commission on Higher Education.
Last Updated 1/6/22